A friend of my elder daughter received a provisional acceptance from a Kiwi publisher and asked for my advice. I went to their website and navigated my way through all the information and came away undecided. There's nothing directly questionable, but they've been in operation for two years and have only one book avaiable to booksellers.
Writers, particularly beginning writers, are very vulnerable. I managed to navaigate away from Commonwealth Publications (now the subject of a class action by those who didn't) but have wasted enough time on those who stroked my ego to have paid my dues in this area. It comes down to never accepting what you're told without checking.
The organisation in question may well be genuine, just a little more honest than most, but question marks always need to be resolved before you commit your work.